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Borrow and return services of public libraries gradually resumed

From 21 May, following the earlier opening of the Hong Kong Central Library and the six major libraries (namely City Hall, Kowloon, Tsuen Wan, Sha Tin, Tuen Mun and Ping Shan Tin Shui Wai Public Library), other 12 district libraries (namely Aberdeen, Chai Wan, Lockhart Road, Lai Chi Kok, Lam Tin, Ngau Chi Wan, Yau Ma Tei, Fanling, Tai Po, Tiu Keng Leng, Tsing Yi and Tung Chung Public Library) will be reopened with limited services, including lending and returning of library materials, and picking up of library materials reserved. All reopening libraries will implement special opening hours, arrange admission by sessions and limit the number of people entering the library. Members of the public will be subject to body temperature checks before admission. Children aged under 12 are allowed to enter the library only when accompanied by an adult. Library facilities to be reopened include adult library, young adult library, children's library, partial computer facilities and Students’ Study Room. Other facilities including newspapers and periodicals area, reference library, etc., will remain closed. Please refer to the Details.

Other facilities resumed earlier include the book drop service of the Hong Kong Public Libraries (including service at MTR Central, Kowloon Tong and Nam Cheong stations) and the self-service library stations located at Island East Sports Centre Sitting-out Area, the Hong Kong Cultural Centre and Tsuen Nam Road, Tai Wai.

Other public libraries and their students’ study room, and mobile libraries will continue to be temporarily closed until further notice. Overdue fines will not be generated for late return of library materials, and due date of reservation pick up will be extended accordingly.

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  • Please click here for contact information of branch libraries or download it here ( PDF or Word )
  • Please click here for contact information of mobile library stops or download it here ( PDF or Word )
  • You can submit your enquiries on use of library stock, e-Resources or finding reference materials through Ask a Librarian
  • 24-hour Telephone Renewal Service Phone Number: 2827 2833 / 2698 0002
  • Please click here for enquiry numbers of Hong Kong Central Library
  • Please click here for enquiry number of Multimedia Information System service
  • Please click here to obtain information about application for library card or card replacement
  • Please click here to obtain library forms
  • Please click here for Extension Activities information
  • Remark:
    Mail Items with Insufficient Postage
    To contact the Hong Kong Public Libraries by post, please make sure that all mail items bear sufficient postage. The Hong Kong Public Libraries will not accept any underpaid mail items and such items will be handled by the Hongkong Post. For calculation of postage, please refer to the Hongkong Post’s website
    (http://www.hongkongpost.hk/en/postage_calculator/index.html)

    You can forward your enquiries, comments, suggestions or complaints by:

    * Customer Hotline and email are handled by the "1823" of the Government. Agents of the "1823" will handle your enquiries or complaints as soon as possible or forward the case to concerned library staff to follow up.

    # When calling our Customer Hotline or “1823”, you can choose to use Cantonese, Putonghua or English to make your enquiries or complaints. If the line is busy, you may leave your message with the phone recorder and agents of "1823" will call back as soon as possible.

     

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