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Borrow and return services of public libraries gradually resumed

From 21 May, following the earlier opening of the Hong Kong Central Library and the six major libraries (namely City Hall, Kowloon, Tsuen Wan, Sha Tin, Tuen Mun and Ping Shan Tin Shui Wai Public Library), other 12 district libraries (namely Aberdeen, Chai Wan, Lockhart Road, Lai Chi Kok, Lam Tin, Ngau Chi Wan, Yau Ma Tei, Fanling, Tai Po, Tiu Keng Leng, Tsing Yi and Tung Chung Public Library) will be reopened with limited services, including lending and returning of library materials, and picking up of library materials reserved. All reopening libraries will implement special opening hours, arrange admission by sessions and limit the number of people entering the library. Members of the public will be subject to body temperature checks before admission. Children aged under 12 are allowed to enter the library only when accompanied by an adult. Library facilities to be reopened include adult library, young adult library, children's library, partial computer facilities and Students’ Study Room. Other facilities including newspapers and periodicals area, reference library, etc., will remain closed. Please refer to the Details.

Other facilities resumed earlier include the book drop service of the Hong Kong Public Libraries (including service at MTR Central, Kowloon Tong and Nam Cheong stations) and the self-service library stations located at Island East Sports Centre Sitting-out Area, the Hong Kong Cultural Centre and Tsuen Nam Road, Tai Wai.

Other public libraries and their students’ study room, and mobile libraries will continue to be temporarily closed until further notice. Overdue fines will not be generated for late return of library materials, and due date of reservation pick up will be extended accordingly.

Internet Reference Enquiry Service

The “Ask a Librarian” service is offered by the Librarians of Reference and Information Enquiry Centre and Reference Libraries of the Hong Kong Public Libraries. It aims to provide guidance to library users on locating authoritative and reliable library resources or other external sources for their questions.

Here you can send us the questions through Internet. Before you ask us, it is worth trying to check the Ask a Librarian FAQs . The answer to your question may already be available on that page.

For information on library services, membership, library account, password, renewal and reservations, comments and suggestions on library services, please phone to 2921 0208* or email to [email protected] *.
(*Customer Hotline and email are handled by the "1823" of the Government. For details, please visit webpage of Hong Kong Public Libraries – Contact Us )

For enquiries, please refer to the following information:

  • Please click here for contact information of branch libraries or download it here ( PDF or Word ).
  • Please click here for contact information of branch mobile libraries or download it here ( PDF or Word ).
  • You can submit your enquiries on use of library stock, e-Resources or finding reference materials through Ask a Librarian.
  • Multimedia Information System Service Enquiry Phone Number: 2921 2598
  • 24-hour Telephone Renewal Service Phone Number: 2698 0002 / 2827 2833


    Whenever you have a reference question in your mind, just choose a means provided below and ask us!


    Special libraries with thematic collections set up in the Hong Kong Central Library and Major Libraries of the Hong Kong Public Libraries may provide tailor-made reference resources to support your self-study and research. For the introduction of these collections, please visit the webpage of Special Collections.

    To submit an enquiry on the below subjects, please fill out the respective enquiry form.

    Subject Enquiry on EducationSubject Enquiry on Education

    Subject Enquiry on Hong Kong Oral HistorySubject Enquiry on Hong Kong Oral History

    Subject Enquiry on Sports and FitnessSubject Enquiry on Sports and Fitness

    Subject Enquiry on Food and Nutrition CollectionSubject Enquiry onFood and Nutrition Collection

    Subject Enquiry on Modern Living CollectionSubject Enquiry on Modern Living Collection

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